Refund policy

Brow Nation has a strict no refund policy.

Please choose carefully, as we are unable to provide a refund if you simply change your mind or make a wrong selection. Brow Nation only replaces or refunds items if they are defective or damaged (excluding packaging). If your order is defective or damaged on arrival, please send an email along with photos of the defect/damage to info@brownation.com.au

Our team will review your email and if eligible, we will arrange for a replacement or refund.

If you are having any hesitation or issues using the product, we recommend that you first revisit the detailed instructions included with your order and visit our FAQ Page. If you are still experiencing issues, please don't hesitate to get in touch with our team by email - info@brownation.com.au